Privacy policy

Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.harvthebrand.myshopify.com (the “Site”).
HARV the brand respects the privacy rights of its online customers and visitors. We recognize the importance of protecting the collected information collect. HARV the brand has a “Privacy and Cookie Policy” which we use as a guideline for the way in which we collect, save and use the information that our visitors give us.
This privacy policy is provided by HARV the brand to reassure our visitors and to enable them to be fully informed about our guidelines. This privacy policy describes which personal data of our customers is processed by our company and shared with other companies. By visiting our webshop at www.harvthebrand.shopify.nl you are consenting and accepting to the described practices here in our Privacy Policy. Please note that we only share your personal data with other companies that actually help your customer experience and are needed to fulfil our services to you, such as our shipping partners, webstore software and payment processors.
HARV does as much as possible to guarantee the safety, integrity and privacy of information you provide to us. When you place an order or access your account information, we use Secure Socket Layer (SSL) encryption to protect this information from improper use. In addition, we do as much as possible to ensure that the parties with whom we collaborate and with whom we share your data use the same standards.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.  We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:
  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
In order to process your order, to be able to check for fraud and to be able to complete your order, we must, for each order placed, collect and save the following information: your name, e-mail, home, shipping and billing address, telephone number and payment information details.
We might use your information to provide, update, maintain, improve and protect our website, business and services. We might use your mail address to deliver relevant website content and online advertisements and if you sign up for our newsletter.
We also the above information so that you can purchase and receive your order, receive updates about your order via email or SMS and receive your payments and manage refunds and compensation. We cannot send your order if we do not get access to this information and in order to gain information about the delivery of your order. We need to have your payment information in order to send and refund money to you in case of returns or complaints.
Why we need it
Cookies will help us improve your experience on our website. We can deliver you custom-made services and thereby improve your experience and grow our business. We need to have your email address to be able to send the newsletters, process orders and shipping information to you.
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, email address, home address, shipping and creditcard billing address. We will never share any saved creditcard information with third parties, we will only use it to process your order, using our payment systems. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
When registering you are aware that you are consenting to the collection of your personal data. When registering you give us permission to send you emails about our store, new products and other updates.
Third party services
We may share information about you with third party vendors who need to know information about you in order to provide their services to us, or to provide their services to you or your site. This group includes vendors that help us provide our Services to you (like payment providers that process your credit and debit card information, payment providers you use for your ecommerce operations, fraud prevention services that allow us to analyse fraudulent payment transactions, postal and email delivery services that help us stay in touch with you, customer chat and email support services that help us communicate with you and registrars) that assist us with our marketing efforts (e.g. by providing tools for identifying a specific marketing target group or improving our marketing campaigns), those that help us understand and enhance our Services, and companies that make products available on our websites (such as the extensions on Shopify.com), who may need information about you in order to, for example, provide technical or other support services to you. We require vendors to agree to privacy commitments in order to share information with them.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us.
So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Who are these third-party services?
Shopify, Mollie, PayPal, PostNL.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Shopify
Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Subscriptions
We apply a cancellation policy when it comes to communication via email. When you register via www.harvthebrand.shopify.nl you have the option to unsubscribe from our mailing list. The purpose of registration is to collect information to send you updated information and product offers from us.
By subscribing to our newsletter you give permission to receive communication from us via email. However, every time we contact you via email after this, you have the option to unsubscribe from this service by clicking on the unsubscribe button at the bottom of the email. In addition, you unsubscribe by sending us an email. Subscribers to our newsletter receive email notifications for new products, special offers, events and discounts. We never sell your information to third parties for marketing purposes.
Cookies
HARV uses cookies to help us identify and track visitors, usage, and access preferences for our Services, as well as track and understand email campaign effectiveness and to deliver targeted ads.
HARV uses cookies that we may request when you visit our website again in the future. By surfing on our website you give us permission that we place a cookie on your hard drive and request it when you visit www.harvthebrand.shopify.nl again in the future. Among other things, we use cookies to track how often a visitor visits our website, what the content of the shopping cart of the visitor is and what the previous purchases of the visitor were to offer content that is relevant to the interests of this visitor.
The use of cookies is a standard in our industry and most webbrowsers are set to automatically accept cookies. However, if you wish, you can change this to prevent cookies from being automatically accepted. If you specifically do not want to accept cookies from our website, you can do so on a cookie-by-cookie basis, if your browser allows this. If you choose to limit cookies or not to receive cookies, you can continue to use most of the functions of our website, such as viewing and ordering products, but you must be aware that not everything will function like this intended. If you want to delete cookies that are already stored on your device, consult the help section of your browser.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy.  We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@contenticons.com or by mail using the details provided below:
Herengracht 141-3hg, Amsterdam, NH, 1015 BH, Netherlands